Data Protection

36bet Privacy Policy

Your personal information is completely safe with us. Learn in detail how we collect, use, and protect your data.

Last Updated: January 2026

How do we protect your information?

A quick overview of the key pillars of 36bet's Privacy Policy

SSL Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption, keeping it well out of reach of hackers.

Never Sold to Third Parties

Your email address, phone number, and identity document details are never sold to any advertiser or third party.

Secure Data Storage

All data is stored on secure servers. Firewalls and multi-layered security measures are in place to prevent unauthorized access.

KYC Verification

Identity verification data is used solely to confirm membership — it is never used for commercial purposes.

Cookie Control

Cookies on this site are used solely to improve your experience. You can manage cookie settings through your browser at any time.

In Your Control

You have the right to view, update, or request deletion of your personal data. We are always ready to assist.

1. Introduction & Scope

36bet (https://36bet.fun) places the highest importance on the privacy of all its registered members and visitors. This Privacy Policy Clearly outlines what information we collect, how we use it, and how your data is kept secure.

By using our platform, you agree to this Privacy Policy. If you do not agree with this policy, we recommend refraining from using our services. 36bet may update this policy at any time, and any changes will be published on this page.

Our Privacy Policy has been developed in compliance with international data protection standards.

2. What Information Do We Collect?

Various types of information are collected from you when you register and use services at 36bet. This information is used to manage your membership, ensure security, and improve the quality of our services.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, gender Age Verification & KYC
Contact Information Email, phone number Account notifications
Financial information Payment method, transaction history Deposits & Withdrawals
ID Document NID, passport Identity Verification
Technical Information IP address, device information Security Monitoring
Usage Data Login time, game history Service Improvement

Sensitive information such as your password is always stored in hashed form — no employee can view it.

3. How Is Your Information Used?

36bet uses your information only for lawful and specific purposes. We never use your data beyond those purposes without your consent. The primary use cases are outlined below:

1

Account management

Your information is used to create your profile, verify login, and manage all account-related activities.

2

Financial transaction processing

Your payment details are used to handle deposits, withdrawals, and bonus distributions.

3

Security & Fraud Prevention

Data is analyzed to detect unusual activity and keep your account secure.

4

Customer Service Improvement

Usage data is analyzed to resolve your issues and deliver an even better service in the future.

5

Legal compliance

Certain information may be provided to regulatory authorities upon request.

4. Who Is Your Information Shared With?

36bet does not sell or rent your personal information to advertising companies or unrelated third parties. However, limited information may be shared with our trusted partners in certain specific circumstances:

  • Payment Processor: Only the financial information necessary to process deposits and withdrawals is shared.
  • Identity Verification Provider: Identity document details are verified to complete the KYC process.
  • Technology Partner: Limited data is shared with hosting and software providers solely for platform operations.
  • Legal authorities: Information may be disclosed to government authorities when required by court order or legal obligation.

All third-party partners are required to comply with 36bet's privacy standards and may only use data for specified purposes.

5. Cookies & Tracking Technologies

36bet's website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help improve site functionality.

  • Essential cookies: These are required to maintain your login session and ensure security.
  • Functional cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Anonymously collects data to help us understand which parts of the site are used most.

You can block or delete cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.

6. How Long Is Your Information Retained?

36bet retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

Data Type Retention Period
Account & profile information Duration of active account + 5 years
Financial transaction records 7 years (legal requirement)
KYC identity verification documents 5 years
Login & Security Logs 1 year
Cookie & session data Up to 30 days

7. Your Data Rights

As a 36bet member, you have important rights over your personal information. We respect these rights and are committed to supporting you to the best of our ability.

  • Access: You have the right to know what information we hold about you.
  • Right to Rectification: You may contact us to correct any inaccurate or incomplete information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Object to Processing: In certain cases, you have the right to object to the processing of your information.
  • Portability: You have the right to receive your information in a structured, portable format.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8. Security Measures

36bet uses multiple industry-standard security layers to protect your data. Both technical and organizational measures are in place to safeguard information against unauthorized access, modification, or damage.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Firewall and intrusion detection systems are active at the server level.
  • Passwords are stored using bcrypt hashing — no raw passwords are stored anywhere.
  • Two-factor authentication (2FA) is available for account login.
  • The security team monitors systems 24/7 to detect suspicious activity.
  • Regular security audits and penetration testing are conducted.

In the event of a security breach, affected members will be notified within 72 hours.

9. Policy Updates & Contact

36bet reserves the right to update this Privacy Policy when necessary. Registered members will be notified in advance by email of any significant changes. The latest version of the policy will always be available on this page.

If you have any questions or concerns about our Privacy Policy, please reach out to our support team. We're always here to help.

For more details, please visit our Terms & Conditions and Responsible Gaming You may also visit these pages.

Your Data is Secure

36bet protects all your personal information with international-standard security measures.

Last updated

Last Revised: January 2026
Next Review: July 2026

Registered members will be notified by email of any changes to the policy.

FAQ

Common Questions About the Privacy Policy

Never. 36bet does not sell or rent your personal information to advertisers or any third parties. Your data is used solely for platform operations and security purposes.

Yes, you can request deletion of your data through our support team. However, certain information may need to be retained for a specified period due to legal obligations — such as records of financial transactions.

No. Your password is stored using bcrypt hashing. No staff member or administrator can ever view your actual password.

KYC documents are stored on secure, encrypted servers. Only authorized staff may access this information for identity verification purposes, and it is never shared with any third party.

Registered members will be notified in advance at their registered email address of any significant changes. The date of the latest update will always be shown on this page.

Disabling essential cookies may cause issues with login and session management. Turning off analytics and functional cookies will not prevent you from using the site's core services, though some features may be limited.
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